FAQ
TOP 7 FREQUENTLY ASKED QUESTIONS
What locations provide services?
Cogent offers telehealth psychotherapy across the entire State of California, and in-person prescheduled individual, couples, family and group sessions in San Diego, CA. Wellness, psychometric testing, biophysics and metaphysical services are offered nationwide.
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Do I need a diagnosis to access services?
Cogent Regenerative Health does not require a formal psychiatric diagnosis to receive services. Cogent offers you the flexibility to receive services without having to carry a formal diagnosis in your medical record. Public and private healthcare insurance plans do require a formal psychiatric diagnosis for reimbursement of psychotherapy services. ​​
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How is my information secured?
Cogent utilizes encrypted healthcare level security networks that are HIPAA compliant. Service records securingly in accordance to legal and HIPAA standards. Refer to Conscent for Treatment form for more details. ​
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How long do I need services?
All services follow treatment plans that are data driven (i.e., objective assessments), and are needs-based (i.e., current symptoms & unmet needs), with goals that are individualized to you. On average outpatient psychotherapy services ususally continue for about 6-12 months, and may be discontinued by you at any time. ​
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What are the steps to get started?
1) read, sign & email back to contact@cogentrh.com
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2) set up your profile
3) schedule
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Consent for Treatment
Privacy & HIPAA Disclosures
Do I have to be insured to receive services?
Health insurance is not required. Cogent offers a weekly payment package upon request. Cogent Regenerative Health is currently accepting United Healthcare, Optum Behavioral Healthcare CA Network, and Cogent Regenerative Health is an in-network provider for the Kaiser Permanente Southern California Region. Upon request, Cogent will direct process Kaiser Permanente reimbursement insurance claim forms. Payment is due at the time of the session unless other arrangements have been made. Check with your insurance carrier for more information on how to request a reimbursement of therapy service fees and/or other services provided.
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What type of appointments are offered?
Cogent offers individual, couples, family and group psychotherapy services. Wellness, psychometric testing, biophysics and metaphysical services are offered nationwide. In order to form a group, a minimum of three participants are required, and this may affect group scheduling availability if the minimum numbers are not achieved. Cogent groups are offered Monday through Friday from 6pm to 7pm. All groups are evidence-based Cognitive Behavior Therapy (CBT) approaches that repeat every two weeks for a total of 10 therapeutic treatment sessions in total.
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​What is the cancellation policy?
At the time of booking, a temporary hold for cancellation protection is placed on the card listed in your profile. This amount is applied to the full service fee for the type of service scheduled, and is fully refundable if you cancel within 24 hours before your booked appointment time. You may leave messages 24 hours per day. All
no-show sessions are charged the full service fee.